Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to cisuxv.shop.

These Terms of Service ("Terms", "Terms of Service") describe the rules, conditions, and responsibilities that apply when you access or use our website, products, and services.

The terms "we", "us", and "our" refer to:

Nordic-Solutions ApS

Nordic-Solutions ApS operates the website https://cisuxv.shop, including all related content, features, products, services, tools, and customer support services (collectively referred to as the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services.

By visiting, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you have reached the legal age of majority in your country or region.

If you allow minors under your responsibility to use our Services, you confirm that you have authorized such use.

When using our website or purchasing products, you may be required to provide certain information, including:

  • Full name;
  • Email address;
  • Billing information;
  • Shipping information;
  • Payment information.

You agree that all information you provide is:

  • Accurate;
  • Complete;
  • Current.

You are responsible for maintaining the confidentiality of your account information and any activities performed through your account.

You may not:

  • Transfer your account;
  • Sell your account;
  • Allow unauthorized persons to access your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

SECTION 2 - PRODUCTS AND SERVICES

We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, please note that:

  • Product colors may vary depending on your device screen settings;
  • Product appearance may differ slightly from images shown online;
  • Measurements and descriptions may have minor variations.

We do not guarantee that products purchased will exactly match your expectations.

Nordic-Solutions ApS reserves the right to:

  • Modify product descriptions;
  • Change prices;
  • Update availability;
  • Discontinue products;
  • Limit quantities available for purchase.

Changes may occur at any time without prior notice.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase products.

Your order is not considered accepted until:

  • We confirm your order;
  • Payment has been successfully processed.

Nordic-Solutions ApS reserves the right to refuse or cancel any order for reasons including:

  • Product availability issues;
  • Payment problems;
  • Suspected fraud;
  • Incorrect pricing information;
  • Violation of these Terms.

If we cancel or modify an order, we will attempt to notify you using the contact information provided during checkout.

You are responsible for reviewing your order details before submitting your purchase.

SECTION 4 - PRICES AND PAYMENTS

All prices displayed on our website are subject to change without notice.

The price charged will be the price shown at the time your order is placed.

Unless otherwise stated, prices may not include:

  • Taxes;
  • Shipping fees;
  • Customs duties;
  • Import charges.

You agree to provide accurate payment and billing information.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method;
  • Your payment information is accurate;
  • Your payment provider will process the transaction.

We reserve the right to refuse or cancel transactions where fraud or unauthorized activity is suspected.

SECTION 5 - SHIPPING AND DELIVERY

We will make reasonable efforts to process and ship orders within the estimated timeframe provided at checkout.

However, delivery times are estimates only and are not guaranteed.

Nordic-Solutions ApS is not responsible for delays caused by:

  • Shipping carriers;
  • Customs inspections;
  • Weather conditions;
  • Natural disasters;
  • Events outside our reasonable control.

Once the order has been transferred to the shipping carrier, delivery responsibility may be subject to the carrier's terms and applicable laws.

Customers are responsible for providing accurate shipping information.

If incorrect shipping information is provided, additional costs may apply.

SECTION 6 - RETURNS AND REFUNDS

Our return and refund policies are available on our website and form part of these Terms of Service.

Customers must review our Returns & Refunds Policy before requesting a return.

To request a return, customers must contact us first using the contact information provided below.

Unauthorized returns sent without prior approval may not be accepted.

Returns must meet the following requirements:

  • The item must be unused;
  • The item must be in its original condition;
  • The item must include original packaging and tags where applicable;
  • Proof of purchase must be provided.

Certain products may not be eligible for return, including:

  • Personalized products;
  • Custom-made items;
  • Certain personal care products;
  • Perishable goods;
  • Other items restricted by applicable laws.

Refunds will be processed after the returned product has been received and inspected.

Approved refunds will be issued to the original payment method.

Processing times may vary depending on your bank, payment provider, or financial institution.

SECTION 7 - EXCHANGES

We do not provide direct exchanges unless otherwise stated.

If you wish to receive a different size, color, or product, please return the original item according to our Return Policy and place a new order.

Products must meet return eligibility requirements before an exchange or refund can be approved.

SECTION 8 - ORDER CANCELLATION

Once an order has been confirmed and processing has started, we may not be able to modify or cancel the order.

If you wish to cancel an order, please contact us as soon as possible.

If the order has already been shipped, cancellation is no longer possible and the order will be handled according to our Return Policy.

SECTION 9 - INTELLECTUAL PROPERTY RIGHTS

All materials available through our Services, including but not limited to:

  • Logos;
  • Brand names;
  • Text;
  • Images;
  • Graphics;
  • Product descriptions;
  • Videos;
  • Website design;
  • Other content;

are owned by Nordic-Solutions ApS, its affiliates, partners, or licensors.

These materials are protected by applicable intellectual property laws.

You may use our website only for personal and non-commercial purposes.

You may not, without our prior written permission:

  • Copy;
  • Reproduce;
  • Modify;
  • Distribute;
  • Publish;
  • Sell;
  • Create derivative works;
  • Use our content for commercial purposes.

Unauthorized use of our intellectual property may result in legal action.

SECTION 10 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services through our website.

These tools are provided by independent third parties.

Nordic-Solutions ApS does not:

  • Monitor;
  • Control;
  • Guarantee;
  • Endorse;

third-party tools.

You acknowledge that use of third-party tools is at your own risk.

Third-party providers may have their own terms and privacy policies, and you should review them before use.

We may introduce additional tools or features in the future, which will also be subject to these Terms.

SECTION 11 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

Nordic-Solutions ApS does not control or guarantee:

  • The accuracy of third-party content;
  • The security of third-party websites;
  • The availability of third-party services.

We are not responsible for any losses, damages, or issues resulting from your use of third-party websites.

You should review the terms and privacy policies of third-party websites before using them.

SECTION 12 - RELATIONSHIP WITH SHOPIFY

Our online store is hosted through Shopify.

Shopify provides the e-commerce platform that allows us to provide our Services.

However, all purchases made through our store are transactions directly between:

You and Nordic-Solutions ApS

Shopify is not responsible for:

  • Product quality;
  • Product delivery;
  • Customer disputes;
  • Refund requests;
  • Any transaction-related issues between customers and Nordic-Solutions ApS.

By using our Services, you acknowledge and agree that Shopify and its affiliates are not liable for purchases made through our store.

SECTION 13 - PRIVACY POLICY

Your privacy is important to us.

Any personal information collected through our Services is processed according to our Privacy Policy.

By using our Services, you agree that you have reviewed and accepted our Privacy Policy.

Because our website is powered by Shopify, certain personal information may be processed by Shopify and other service providers to provide:

  • Payment processing;
  • Website functionality;
  • Security services;
  • Analytics;
  • Order fulfillment.

For more information, please review our Privacy Policy.

SECTION 14 - CUSTOMER FEEDBACK

If you provide feedback, reviews, comments, suggestions, ideas, or other materials to us, you grant Nordic-Solutions ApS permission to use such content for business purposes.

This permission includes the right to:

  • Use;
  • Reproduce;
  • Modify;
  • Publish;
  • Display;
  • Distribute;

such feedback.

You confirm that:

  • You own the content you provide;
  • Your feedback does not violate third-party rights;
  • Your feedback complies with applicable laws.

We reserve the right to remove feedback that is:

  • Illegal;
  • Offensive;
  • Misleading;
  • Defamatory;
  • Harmful;
  • In violation of intellectual property rights.

SECTION 15 - ERRORS AND CHANGES

Occasionally, information on our website may contain errors or inaccuracies relating to:

  • Product descriptions;
  • Pricing;
  • Promotions;
  • Availability;
  • Shipping information.

We reserve the right to correct errors, update information, or cancel orders affected by incorrect information.

We may make changes to website content, products, or services at any time without prior notice.

SECTION 16 - PROHIBITED USES

You agree that you will not use our Services for any unlawful or prohibited purpose.

You may not use our website or Services to:

  • Violate any applicable laws or regulations;
  • Infringe upon intellectual property rights;
  • Provide false or misleading information;
  • Commit fraud or engage in fraudulent activities;
  • Harass, threaten, abuse, or harm others;
  • Upload or transmit viruses, malware, or harmful code;
  • Attempt to gain unauthorized access to our systems;
  • Interfere with the operation or security of our website;
  • Collect personal information from other users without permission;
  • Use automated systems, bots, scraping tools, or similar technologies without authorization;
  • Resell or commercially exploit our Services without approval.

We reserve the right to suspend or terminate access to our Services if we determine that these Terms have been violated.

SECTION 17 - ACCOUNT TERMINATION

We reserve the right to terminate or suspend your access to our Services at any time if:

  • You violate these Terms;
  • You engage in fraudulent activity;
  • Your actions harm our business, website, or other customers;
  • Required by applicable law.

Termination does not affect any rights or obligations that arose before termination.

The following sections will remain effective after termination:

  • Intellectual Property Rights;
  • Disclaimer of Warranties;
  • Limitation of Liability;
  • Indemnification;
  • Governing Law;
  • Privacy Policy.

SECTION 18 - DISCLAIMER OF WARRANTIES

Our Services and products are provided on an "as available" and "as is" basis unless otherwise required by applicable law.

To the maximum extent permitted by law, Nordic-Solutions ApS does not guarantee that:

  • Our website will always operate without interruption;
  • Services will always be available;
  • Information provided on our website will always be complete or error-free;
  • Products will meet every customer's personal expectations.

We do not provide any warranties beyond those expressly stated in these Terms or required by applicable consumer protection laws.

Nothing in these Terms limits any legal rights that consumers may have under applicable laws.

SECTION 19 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Nordic-Solutions ApS, its directors, employees, partners, affiliates, agents, service providers, and licensors shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Your use of our Services;
  • Your inability to access our Services;
  • Products purchased through our website;
  • Errors or omissions in website content;
  • Delays caused by third parties.

This includes, but is not limited to:

  • Loss of profits;
  • Loss of revenue;
  • Loss of data;
  • Business interruption;
  • Replacement costs.

However, nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer protection laws.

SECTION 20 - INDEMNIFICATION

You agree to indemnify and hold harmless Nordic-Solutions ApS, its affiliates, partners, employees, agents, contractors, and service providers from claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms;
  • Your violation of applicable laws;
  • Your misuse of our Services;
  • Your infringement of third-party rights.

We reserve the right to control the defense and settlement of any claim covered by this section.

SECTION 21 - SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary.

All remaining provisions will continue to remain valid and enforceable.

SECTION 22 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return Policy, and any other policies published on our website, constitute the entire agreement between you and Nordic-Solutions ApS regarding your use of our Services.

These Terms replace any previous agreements, communications, or understandings relating to the Services.

SECTION 23 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to Nordic-Solutions ApS.

As Nordic-Solutions ApS is established in Denmark, these Terms shall be governed by the laws of Denmark, without prejudice to any mandatory consumer protection rights available under the laws of your country of residence.

Any disputes shall be handled by the competent courts according to applicable Danish law and European consumer protection regulations.

SECTION 24 - CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

The updated version will be posted on our website with the revised date.

You are responsible for reviewing these Terms periodically.

Your continued use of our Services after updates are posted means that you accept the revised Terms.

SECTION 25 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Company Name: Nordic-Solutions ApS

Registration Date: 08.07.2021

Business Address: C/O Lars Toft, Villadsensvej 4

Postal Code: 8240

City: Risskov

Municipality: Aarhus

Country: Denmark

Email: xasinghouyre@gmail.com

Phone: +45 12 34 56 78

Website: https://cisuxv.shop